InfoSERVER received the CMM-Level II focused on process management at the end of 2004. The excellence in software engineering in computing consulting ensures the quality and market differential.

The CMM- level II consists in a proprietary certification by SEI (Software Engineering Institute at at Carnegie Mellon University - Pennsylvania); being regarded as na improvement model, which should be analyzed and implemented in each organization. Considered one more guarantee for reliability and integrity for InfoSERVER’s clients’ projects, the company’s next step will be moving, within the next few months, into CMMI- level III.

InfoSERVER uses ITIL’s (Information Technology Infrastructure Library) best practices for standardization, implementation, and management of information technology services. With ITIL®, InfoSERVER describes the systematic use of processes, and ensures market differentials:

• More efficient management of infrastructure
• Improved process control
  
• Rework elimination
  
• Possibility of measuring quality
  
• Cost reduction with Technology
  
• Transparency in the process of service rendering
  
• Speedy communication
  

Developed in 1989, ITIL’s best practices was elaborated by the British government, and due to its great capacity of adaptation in any structure, it became a best practice and was adopted by several companies in the European community, and disseminated all over the world.